Within 60 days, if you are ever not completely satisfied with your purchase, we will quickly replace it, or you may return it for a full refund of the purchase price.

We know that you will be very happy with your purchase at cartridgeonsale.com.au. However, in the event that you experience any problems, we are here to help resolve them fast.

Replacements
Most issues can be solved by contacting us. If we cannot help resolve your issue, we will gladly send you a replacement at no charge.

Returns
We understand that there may be times when you will need to return an item or two to us. And we will gladly help with this. On all returns (except for faulty products or our mistake), we will refund you 85% the price you paid for the items you return. The original shipping charge will not be refunded unless we made a mistake with your order. Also, you are responsible for the shipping charges to return the item to us.